Privacy Policy

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our site

FinReg Global Solutions Limited (“FinReg”) develops RegTech solutions for the financial, regulatory and global professional services sectors, through combining best in class technology solutions with skills, subject matters expertise and market knowledge. 

Whenever you use this website, information may be collected through the use of cookies and other technologies. By using this website you agree to our use of cookies as described in our Cookie policy. 

FinReg is committed to protecting personal data, and here we describe the practices we follow to respect the privacy of all visitors to our site. Registration is not required for you to use our site. If you are merely a visitor, we do not collect any personal information about you, except to the limited extent through the use of cookies, which are described below. However, there may be circumstances in which you choose to register for ongoing updates from FinReg.

Registration and Consent

If you choose to register with FinReg, you are giving explicit consent to the collection and processing of your personal information as outlined in this privacy policy.

If you chose to register with FinReg we will only contact you in relation to products and information which we believe meet your requirements and this information will come to you via our marketing communications sent to the email address you provided.

If you do not wish to be contacted by us in this regard, you can opt out by following the instructions within the marketing communication – just click unsubscribe and follow the instructions given. If you correspond with us by email, we may retain the content of your email messages, your email address, and our responses.

Information Collection

When you register with FinReg for any of our products, we may require personal information to facilitate the provision of those services. This information includes:

Name
Email address
Telephone number
The specific product required

Any communication initiated thereafter, whether through email or by phone, may also result in the retention of your correspondence, including phone numbers and email addresses in compliance with the Data Protection Acts. We retain this information solely for the purpose of providing you with the relevant required products.

Additionally, FinReg may collect other information provided by users on our website or through other channels. This includes Internet Protocol (IP) addresses, login details, computer and connection information, purchase history, and session data such as page response times and interaction information. We also gather personally identifiable information such as names, emails, passwords, payment details, comments, feedback, and product reviews.

FinReg does not intentionally collect any sensitive information unless legally required to do so, e.g. for recruitment purposes. Sensitive personal information includes race or ethnic origin, political opinions, religious or other beliefs, trade union membership, physical or mental health, sexual life or criminal records and in some cases social security numbers or financial information. FinReg works to protect the confidentiality and security of such information it obtains in the course of business. Access to such information is limited and policies and procedures are in place designed to safeguard the information from loss, misuse, and improper disclosure.

Data Security Measures

We will keep your information safe and secure, and below are some of the methods we use to do so:

All computers and information systems used by our staff are only accessible by personal passwords
Emails are set at the highest level of encryption
Staff only access customer information that is relevant to their job role
A clear desk policy is implemented at night
FinReg have access to shredding facilities for all personal information
FinReg have in place a data retention policy and adhere to the Data Protection Acts regulation of the “right to be forgotten”

FinReg has in place a data retention policy and adheres to the Data Protection Acts regulation of the “right to be forgotten”.

Your personal data will be retained for the duration that is considered appropriate and in compliance with GDPR retention periods, ensuring that it is kept only for as long as necessary for the purposes for which it was collected.

User Rights

Under the Data Protection Acts, you have the right to withdraw your consent at any time. You also have the right to access, rectify, restrict or erase your data, object to the processing of your data and the right to data portability. You can lodge a complaint with the Data Protection Commissioner or directly with our data protection representative via dataprotection@finregglobal.com.

If you wish to correct any inaccuracies in your contact information, email dataprotection@finregglobal.com. If you wish to request access to personal data held by us and relating to you (data subject access request), you must submit a written request and provide proof of identification to FinReg by emailing dataprotection@finregglobal.com or via our office address noted below.

We must supply the information to you within 1 month of receiving the request.

Data Usage

We will retain and process any personal data you supply to us only for the reasons listed below:

In relation to a product that is relevant and related to your query
To respond to any questions or queries that you send to us
To obtain feedback on your dealings with our company
To provide you with information on relevant products available to you
To send you industry related newsletters and information
To send you relevant event invitations

We may collect Non-personal and Personal Information for the following purposes:

To provide and operate our products and services
To provide our users with ongoing customer assistance and technical support
To be able to contact our visitors and users with general or personalised service-related notices and promotional messages
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services
To comply with any applicable laws and regulations

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

If you do not wish to receive correspondence by email at any stage please email dataprotection@finregglobal.com with the subject line “opt out of all communications.”

Contact Information

If you have any queries in relation to how we obtain, process, secure or retain your data please contact FinReg on +353 1 9073410 or write to us at 11 The Courtyard Building, Carmanhall Road, Sandyford, Dublin 18, Ireland.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookie Policy

This Cookie Policy is part of our Privacy Statement. FinReg respects the privacy of all visitors to our website.

Similar to other commercial websites and in order to provide you with a more personalised and responsive service our website utilises a standard technology called “cookies” and web server logs to collect information about how our website is used.

Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent on our website, and the websites visited just before and just after our website. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Please be aware that some parts of this site may not function properly if you decline our cookies.

The cookies used on our website fall into one of four categories:

Essential Cookies let you move around the website and use essential features like secure and private areas.
Analytic Cookies let us understand how you use our website (e.g. which pages you visit), to provide statistics on how our website is used, improve the website by identifying any errors, and performance issues.
Functional cookies are cookies used to remember choices users make to improve their experience (e.g. language).
Marketing cookies are used to collect information about the impact of our marketing campaigns performed in other websites on users and non-users.

Analytical/Performance Cookies

They are set by finregglobal.com and third parties. Performance cookies allow us to collect statistical information about our visitors, such as whether they have visited the site before and the pages they view for marketing and profiling purposes.

Third-Party Cookies

Some of the cookies set on our website are served by third parties and not directly related to FinReg or our partners. For example, occasionally you will find a page on finregglobal.com that includes links to external websites and social media platforms. External service providers set their own cookies on your web browser. We do not control which cookies are set by third parties or how the cookie information is used – a cookie can only be accessed by the party who set it. For more information on these cookies, please visit the third-party website. If you are unsure of who the third-party website is, please contact us. As a result, your personal information may be transferred outside the country where you are located. This includes countries outside the European Economic Area (EEA) and countries that do not have laws that provide specific protection for personal information. By submitting personal data to this site, the visitor is providing explicit consent to the transfer of such data for the fulfilment of their voluntary requests.

To find out more about cookies, including how to see what cookies have been set and understand how to manage, delete and block them, visit www.aboutcookies.org or www.allaboutcookies.org.

Alternately, it is also possible to stop your browser from accepting cookies by changing your browser’s cookie settings. You can usually find these settings in the “options” or “preferences” menu of your browser.

Please note that deleting our cookies, disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise adversely affect your user experience.

The following links may be helpful, or you can use the “Help” option in your browser.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.